Shipping policy
Doctor House ensures that your shipment reaches you as quickly as possible. We are pleased to deliver orders to all regions of Saudi Arabia through a reliable shipping service in collaboration with Aramex.
To facilitate the delivery process, please provide us with the following details: neighborhood name, street name, house number, city, and phone number.
You will receive an email confirming the shipment after the payment has been received and the order has been prepared. The email will include your tracking number with Aramex.
All shipping confirmation emails will be sent during business hours from Sunday to Thursday, 9:00 AM to 4:00 PM.
Shipping Costs
| Shipping Company | Expected Delivery Time | Shipping Cost |
|---|---|---|
| Aramex | 3-7 business days | 30 SAR |
- Shipping cost applies to a total weight of 1 kg to 15 kg. For every additional kilogram over 15 kg, an extra 10 SAR per kilogram will be charged.
Return/Exchange Fees
- Exchange Fee: 30 SAR
- Return Fee: 30 SAR
